General FAQs

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Windows – Windows 7 & Intel Core i5 and above

Mac – i5 and above

Recommended RAM is 8GB and above

The platform must run on Google Chrome.

Designing-wise, desktop and laptop will be the most compatible. For visualization and presentation purposes, the projects can also be viewed on an iPad, tablets and other mobile devices.

Your account will be changed to a Basic account which will limit your capability to manage your projects. Some data will be suspended until you re-subscribe to the Enterprise account.

Training will be provided by Smart Decor. The type and number of training sessions will depend on the membership package you subscribe to.

We have a local-based support team which will respond to your enquiries within 24 hours.

You can draw, search for a floor plan, import CAD files or upload the JPEG/PNG format of a floor plan. We also provide floor plan creating service, please enquire to know more.

You can build an outdoor structure with Coohom. Check out this playlist for an in-depth guide on how to do outdoor designing with Coohom: 

Yes, you can, using Coohom’s Advanced feature. To learn more, refer to the videos on customizing kitchen cabinet and wardrobe here:

Kitchen cabinet – 

Wardrobe –

Depending on the quality, the waiting time can be as short as 1 minute.

Yes, it is possible. Contact us for further information.

Yes, you can generate and customize your Construction/Detailed Drawing in Coohom. Various templates are available for your ease of use.

It is not possible, as Coohom is a cloud-based software and you won’t need a high-spec computer to use Coohom. You will need an internet connection, however it can even be run on 3G/4G connection.

If you can’t find the questions and answers you are looking for, feel free to drop us an email at stating your questions or submit your enquiry form here.