Uploading 3D Models & Texture
(Enterprise Library)

Can't find your answer? Talk to us directly to understand further.

Please ensure that the file type is a JPEG/PNG format and the lines are clearly visible for the AI to recognize. To learn more, refer to the video here:

https://bit.ly/2XXJ9pL

There are two main reasons, a temporary system error or the internet speed. If you face this situation, try to restart the program or check your internet connection. To learn more, refer to the video here:

https://bit.ly/3CQDTml

Each file size should not exceed 200 MB, and the file formats allowed are MAX, RAR, ZIP, FBX and SKP. To learn more, refer to the video here:

https://bit.ly/3CQDTml

In terms of the structure, you can’t make any changes. However, you can change the surface material using our Material Editor.

Yes, you can, with various options to do so. To learn more, refer to the video here:

https://bit.ly/3ujSbcj

If you can’t find the questions and answers you are looking for, feel free to drop us an email at sdadmin@smartdecordesign.com stating your questions or submit your enquiry form here.